携手 萝卜丝 构建极致客户体验

我们致力于提供稳定、可扩展、定制化的以客户服务为中心的企业协作平台

The best customer experiences are built with Bytedesk

全渠道接入

登录一个后台,客服便可以同时接待来自多个渠道的访客:网站、手机APP、公众号、小程序、微博、邮件等.

Bytedesk Chat logo 在线客服人工客服&智能机器人双剑合璧

With Bytedesk Chat and Message you can proactively engage customers—in real-time and in context. That way customers can get the attention they deserve.

Bytedesk Guide logo 帮助文档知识库 和 智能自助查询

Bytedesk Guide is a knowledge base for smart self-service. It helps companies increase customer and agent satisfaction, while also reducing support costs.

Bytedesk Support logo 工单系统整合客户工单系统

Bytedesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Bytedesk Talk logo 呼叫中心呼叫中心软件

Bytedesk Talk makes it easy and efficient for agents to help customers over the phone as part of a seamless omnichannel support experience.

集团定制

可以满足各种客户的多样定制化需求,支持数据库私有部署,保证数据私有安全性。想您之所想,急您之所急

智能机器人让工作更高效

开箱即用,易于扩展

Bytedesk products work right out of the box, with powerful features and functions to help any business improve their support operations. Our platform is designed to grow and scale, so it works for companies of any size—from startup to enterprise.

一站式服务

Bytedesk omnichannel support offers everything you need for a frictionless customer experience. Our products work together to improve agent efficiency and help customer conversations flow seamlessly across channels.

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事半功倍

Analytics are an integral part of any support organization, and ours pack a punch. With Bytedesk, you get industry benchmark data, customer intelligence, and better context for every interaction.

开放平台

The Bytedesk platform is open, flexible, and extensible. Choose the stock features you want, take your pick of hundreds of pre-built apps from our Apps Marketplace, or build something from scratch with our open APIs.

Be the company your customers want you to be

急客户之所急