Bytedesk Open Source Suite: All-in-One
Open, free, self-hosted. All data stored on your own servers.
Enterprise IM +
AI group assistant, AI conversation summary, chat log monitoring — built for large teams with tens of thousands online
Knowledge Base / Help Center
AI writing assistant and knowledge Q&A; internal KB, document management, help center, announcements
Weiyu Docs
Word, Excel, PPT, PDF, Markdown docs + AI assistant — draft, polish, and format with one sentence
Voice of Customer
AI reply assistant, social comment capture, third-party review sync, feedback, complaints, surveys
Ticketing
AI ticket assistant: auto-create, smart routing, timeout alerts, auto-close, cross-team collaboration
Workflow
Visual workflow orchestration and custom flows; AI agents run data operations via MCP tools
Task Management
Kanban task boards, calendar, and to-dos with team collaboration, progress tracking and reminders
Call Center
AI outbound calling, ASR & TTS, multi-line access, call recording, QA analytics on FreeSWITCH
Weiyu Meet
Audio/video meetings, screen sharing, video support, remote assist, attendance records — meet in the browser
Customer Management (SCRM)
AI customer profiling, lifecycle management, marketing automation, funnel analysis, unified data
Open Platform
Open APIs, third-party integration, developer tools & SDKs, plugin ecosystem, API documentationCustomization Supported
For customization or partnership inquiries, please contact us.
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