AI-powered from the ground up

Open-source enterprise collaboration solution

About Us

Weiyu (Bytedesk), developed and maintained by Beijing Weiyu Tianxia Technology Co., Ltd., is an AI-powered omnichannel customer service and team collaboration platform covering instant messaging, live chat & ticketing, call center, audio/video, meetings and knowledge base, with private deployment and multi-tenant support.

We offer Community (free & open source, commercial use allowed), Enterprise, Platform and Source Code editions. All prices are open and transparent - one fixed price, no bargaining. 30-day free trial and 7-day no-questions-asked refund are supported. Built by a one-person company (OPC) - for feedback or suggestions, feel free to scan the WeChat QR code to contact us (note: Weiyu).

WeChat QR code, scan to add friend for inquiry

Editions & Pricing

Editions for businesses of every size: perpetual license for one-time purchase, annual subscription renews yearly, all prices exclude tax

Community

Free

Single tenant, standalone, core features open source, commercial use allowed, unlimited users/agents/bots/knowledge bases, Weiyu logo retained, no white-labeling

Enterprise

¥49,800 or ¥22,800/year

Single tenant, clustering, full features, private deployment package (source code excluded), unlimited quantities, white-labeling supported

Platform

¥79,800 or ¥32,800/year

Multi-tenant, clustering, full features, private deployment package (source code excluded), unlimited quantities, white-labeling supported

Source Code

Priced by module

Full source code with advanced features, purchasable per module, includes all Platform features, modify the source yourself, customization supported

One-time purchase is a perpetual license; invoices add 1% (general) or 1%-3% (special) tax optionally; upgrade within 3 months and pay only the difference

View full pricing and service terms